Spend less time chasing suppliers, and more time managing them.
Suppliers do not experience your organisation as one team. Design asks about composition, sustainability about material inputs, compliance requests a declaration, and a buyer-facing colleague asks for the same document again. Supply chain becomes the translator, reminder service and keeper of context.
Your team spends its days chasing: the same certificate requested three times by three colleagues, a supplier who answers by phone, a spreadsheet that comes back in a different format every season. None of it moves the business forward. Keystone takes the chasing off your desk, so your team can focus on suppliers, cost and lead times.
One request instead of a hundred emails
The request module is the heart of Keystone for supply chain. Instead of every team writing to suppliers separately, you send one clear request, built from the BOM, that covers everything the business needs from that supplier.
- Clear for suppliers. They see exactly what is needed, for which product or component, and by when. Fewer questions back, fewer wrong answers.
- Chasing on autopilot. Automatic reminders follow up for you, and a simple status board shows who has answered and who is late.
- Answer once, use everywhere. The answer lands on the product record, so compliance, sustainability, design and sales all use it without asking again.
- Reaches further upstream. If your supplier does not have the answer, the request passes to their supplier.
- Easier for suppliers next time. Suppliers can keep an optional account to store and update their answers, and reuse them for your next request.
See how supplier requests work.
Works with the tools you already use
You may already run supplier portals, procurement software or traceability tools. Keystone does not replace them. It connects to them, consolidates their data in one place next to everything else you know about the product, and automatically brings in updates from every source, so you are not copying data between systems.
When something changes, update it once
A supplier switches a material for the new season. Today that means a round of emails to explain it to design, sustainability and compliance. With Keystone, one updated answer flows to every product and team that depends on it, and the people affected are notified.
What you get back
- Fewer hours chasing and reformatting supplier data.
- Faster, more complete answers from suppliers, with less back and forth.
- Fewer duplicate requests landing on the same supplier from different teams.
- One view of supplier data across all your tools, always up to date.