Supplier requests that become reusable product data.
Most compliance work is really data-collection work, and most of it stalls in an inbox. Keystone turns a request into structured data on the product record, and lets suppliers reuse their answers, so each round gets faster instead of starting over.
When the inbox is the bottleneck
The pain: Six teams email the same supplier for the same facts in six formats, replies arrive as PDFs and screenshots, and nothing is reused. Every new rule starts the round again.
Keystone replaces that with one request per component, answerable once, tracked to completion.
From one request to a shared record
- Define the job: pick the component and the exact fields a regulation or buyer needs, not a blank form
- Make it answerable: the supplier sees only what applies to them, in their language
- Pass it upstream: requests go tier by tier to whoever actually holds the data
- Track it: reminders and status, so you see who has replied and what is outstanding
- Review in context: answers land against the right component, material and facility, and are flagged when something does not fit
- Reuse it: suppliers keep their data in Keystone and reuse it for your next request, and for their other customers
A request that works for everyone
- Customisable: tailor each request to the component, the regulation and the supplier
- Optional predefined answers, a fixed list of choices to limit variation and cut errors
- A forwardable secure link, sent by email or SMS with optional login, that a supplier can pass further up their own chain
- Multi-language, presented in the local supplier’s language so nothing is lost in translation
A useful request includes
- The component and its parent product, so the answer attaches to the BOM
- The specific fields and the evidence expected (a certificate, a test report, a geolocation)
- A reason and a deadline tied to the filing or buyer it serves
Worked example: a chair family, one material change
A supplier switches the foam in one chair. One request goes out for the new foam’s substance and origin data; the answer updates the component once and flows to every SKU and batch that uses it, and to the DPP, LCA and EUDR evidence built on them.